i sold an item on ebay which ended on 1st November and auction stated paypal only for payment. the buyer asked if they could pay by postal order and i accepted but pointed out that auction clearly said paypal only.
Buyer marked as payment sent on 3rd November and i still haven't received payment.
twice i have messaged buyer asking when i can expect postal order and have been told on both occasions it has been posted.
buyer than not responding to messages so i opened a case in resolution centre.
i get a message on 20th Nov from buyer saying they want to pay by paypal and are waiting for funds to clear. nothing to date.
what should i do next? I want to avoid negative feedback if possible.
please help.