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How long does buyer have to return an item for refund?

4 replies

Lilyloo · 25/11/2008 11:14

Bought on 13 November.
Opened a dispute in resolution centre before contacting me on 20 November.
I have said i am happy to give refund on return of items.
Still no sign of them.
The money is being held by paypal.
How long does buyer have to return items ?
Thanks

OP posts:
sarah573 · 25/11/2008 11:18

I think they have got 7 days to put tracking info into paypal, after which time paypal close the dispute.

Lilyloo · 25/11/2008 16:11

So do i have to do anything then ?
Have replied to his dispute in the resolution area saying i will give full refund on return of items on 21st Nov.
Would they have 7 days from then ?

OP posts:
sixlostmonkeys · 25/11/2008 17:09

it should give a date when the dispute expires

Lilyloo · 25/11/2008 19:40

He has put it in resolution centre and it says he or i can escalate to a claim until 10 Dec.
So i just wait until then and presume i get the money back if items not returned ?
Just wish he would return so i can relist for xmas.
I haven't got money or items !!

OP posts:
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