I totally understand where they're coming from but i have had some right problems lately and seem to end up with all the negatives.
On two occasions people didn't pay and ok they got a 'strike' but where do those things even show up??
Then i sold a man a lovely bundle and situation was this:
he said it was dirty and wanted a refund (but it definately was not!), but to save argument i offered him a refund if she sent the bundle back AND to pay for the return postage - then he said she wanted half of the items so would i send him half the money back - i said ok send me half the items and ill refund half the money, then he said she had decided to keep the bundle afterall.
OK, but then i check my feedback to have:
Took 10 Days to post (lie i have proof posted day after auction courier)
Dirty (lie)
Stunk (quite offended by that bit)
Wrong Sizes (lie)
and heres the punchline
Seller Offered Me Nothing! Upset!
(what?)
So i put underneath, item as described, wanted bundle and money - then he puts - NOT as described, didn't offer refund!
I know i should probably put it down to bad look and that he's a t*at but i sell bundles on their regular and this is the only -ve ive got from 671 feedback.
And i can't even defend myself of their feedback!
Phew, rant over!