I won some designer trousers on ebay, but they arrived stained. I emailed the seller, who said they hadn't noticed but no problem, I could send back for a refund. I sent them back first class last Tuesday morning, then emailed the seller to say they were on the way. I've not heard anything since. How long should I give it, and if no luck what do I do? not had this problem before.
The seller has had a few trades since, but buying not selling. They did sell a few items at the time my auction ended, but nobody else has left feedback either. (I haven't yet).