I'm confused - I bought something on ebay then the seller emailed me to tell me they couldn't send it after all
So I asked for a refund - it shows on paypal as a refund, but my paypal balance shows as £0.
The paypal transaction has gone out on my credit card - how do I refund it back to my credit card? Or do I have to leave it in my Paypal account, and if so, why is Paypal showing my account as £0??
I realise I'm probably being incredibly stupid here!