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HELP........ Now what do I do?

14 replies

Tas1 · 01/07/2008 13:04

This women bought a bundle of clothes from me plus 2 other items. Even though I said No CHEQUES she paid by E-Cheque. I waited around 10 days for it to clear only to find out on the day it was due to clear that my account does not accept e-cheques.
I e-mailed her and explained and she said she would put a postal order into the post.
That was over a week and a half ago. I e-mailed again but she has not replied.
What do I do now?
Do I relist the items?
I have 100% feedback which I dont want to loose.

OP posts:
jimblejambles · 01/07/2008 16:14

open a dispute for an unpaid item. ebay will refund your fees and then you can relist.

FAQ · 01/07/2008 16:15

don't be too hard on her about the E-Cheque - I recently bouht something on e-bay, paid by Paypal as normal (I thought) and it turned out it was an E-cheque!!

Tas1 · 04/07/2008 10:48

Well, thought I would update you.
Women has finally sent cash in post 2 weeks after she said she had put a postal order in the post but when I opened it she has only sent enough money for the bundle of clothes & not the 2 seperate items she won. I have now had to Email her again to say she still owes me more money.
This is now nearly a month since the close of the auction!!!
What makes me cross is that she can leave me neg feedback but I can't her!

OP posts:
cheesesarnie · 04/07/2008 10:51

why would she want to leave you bad feedback?

Tas1 · 04/07/2008 11:17

Because she is not happy that her e-chq was refused.

OP posts:
cheesesarnie · 04/07/2008 11:24

ahh.but did she not understand it wasnt your fault?it was your account?

Tas1 · 04/07/2008 11:33

I hope so.
Maybe I'm just getting a bit hetup about it.

OP posts:
cheesesarnie · 04/07/2008 11:39

hopefully will all work out in end.this is what i hate about ebay now.

but i have had trouble with the paypal/echeque thing before,when i was about 50pence short in my account but didnt realise at the time so went through as echeque rather than instant payment.

Tas1 · 04/07/2008 12:25

Until this happened i did'nt know what e-chqs were or that they existed.

OP posts:
Tas1 · 17/07/2008 21:16

Just to update you..... It has now been over a month since this women won my items. She has only paid for one of the items but not the other two. I have Emailed her - no reply. I have put in an Unpaid Item claim to Ebay - No reply. I have opened a dispute - no reply.

Now what do I do?

OP posts:
MsPontipine · 17/07/2008 22:13

Have you tried telephoning her? In the circs Ebay should provide you with her no.

Dummymumm · 17/07/2008 22:26

u go onto advanced search at the top of any ebay page, then you look on the left-hand side for the menu of blue links, near the bottom it says "Find Contact Information". Use that link, and enter their user ID and the item number. A few minutes later you will get an email from ebay with a telephone number on it. However, beware that this email is also sent to the buyer with your number on it. Also, last time i needed to phone a seller about an item not arrived, the telephone number was false. Good luck

missjennipenni · 18/07/2008 13:11

If she doesnt reply to the dispute, and Ebay close it, she cant leave you any feedback.

Tas1 · 18/07/2008 16:57

OK, Thanks
I will do that.

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