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BEEN LEFT MY FIRST NEUTRAL :( BY MISTAKE BUYER WANTS TO CHANGE IT CAN THEY?

5 replies

mumofdjandbabies · 22/06/2008 21:34

as they have written excellent beside it and then emailed saying oops sorry left a neutral meant to leave positive!

can you tell me how to tell them to change it if its atall possible??? as they have asked me how to change it but I dont KNOW !

is it possible for a buyer to change their feedback????

pretty annoying

OP posts:
mumofdjandbabies · 22/06/2008 21:51

anyone?

OP posts:
sixlostmonkeys · 23/06/2008 08:30

they can't change it.

from the latest announcement in ebay messages is the following -
"At the same time, buyers and sellers have told us they want to be able to change negative or neutral Feedback if a problem is resolved. We?re now developing a new Feedback-withdrawal mechanism that will allow negative Feedback to be withdrawn in some circumstances ? we hope to have this in place before the end of the year."

mumofdjandbabies · 23/06/2008 09:35

aw thank you but still pants eh

the buyer was dead apologetic wasnt looking and pressed the wrong button

it says excellent beside tho so hopefully folk will realise its a mistake eh >

OP posts:
BexieID · 23/06/2008 10:53

I think there is a way of ebay changing it. I had a buyer who was new to ebay leave me a neutral because he thought that was what he was supposed to do . I wasn't worried at the time, but now thay have changed the feedback system, I now don't have a 100% because of that one neutral!

mumofdjandbabies · 23/06/2008 13:08

if you could find out bexie I would be VERY grateful!!

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