A bit miffed off about postal insurance added by seller !

[CaptainUnderpants]

Bidded and won a couple of items off one seller. At point of payment I sent email asking whether she would goive me a discount on P & P, I know that I should have asked before bidding and that she doesn't have to do it so far enough. I asked her to send me a final invoice for the items .

She then sends me an invoice for only one of the items and has added postal insurance of £4 ! I've doubled checked all items and its staes on all of them 'postal insurance not offered'.

I've re emailed her asking to re invice me for ALL items and that I didn't want postal insurance as it was not put in item spec etc.

I was going tto just pay both items without P & P discount but when I try and get into to pay it has now added on the postal insurance which I do not wish to pay.

Is there anyway I can just pay the orginal amount or is it going to be email ping pong ?

Anyway she sends me an o

Ignore the last line , didn't preview

Anyone ?

Can they add postal insurance to an invoice when on postal details on description item it stated that insurance was not offered ?

Yes thinking about it and having had a look at the invoice that sounds probably wwhat they have done.

I shall wait - it took her four days to send the first invoice !

You could try going into the pay screen delete Postal insurance and putting in the agreed total (minus) discount and click pay - it'll either go through or it won't so worth a try (don't click recalculate or anything )Some sellers apply a setting where buyers can't alter the amount but some don't.

Have just tried but can't change anything. Thanks.