This is all going to sound really petty but I am so pissed off!
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In fact the joystick didn't scroll down at all, only up - also it would only scroll right if pressed v hard with fingernail - and the phone was worn out and filthy.
p&p was £5 - actual postage was £3 & it was packed in a black binliner so she made £2 on that, and it cost me nearly £2 to return it to her. She did return the money but as a payment, not a refund, so I was also charged 63p by paypal, which added to the £5p&p and the nearly £2 to return it means I paid out £7.50 and ended up with nothing.
I asked her to make a refund payment just of the 63p, which I wouldn't have been charged if she'd done it right in the first place, but all she did was whinge on about having lost £2 in charges on the transaction - even when I pointed out that she'd made £2 on the p&p and still had the bloody phone to sell to some other mug (I didn't put it like that!) she refused.
So I left her neutral feedback:
and she has now left me negative
how do you add a comment to negative feedback???