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Can't make offers at all anymore

11 replies

Knackeredhamster · 16/11/2023 13:51

Anyone know why?
It goes to make offer and then to the page where you agree to pay seller x amount, then press submitbut then reverts to make offer again.
Happened a few times now on various items.
I hadn't bought anything on eBay since August but I bought something buy it now last week to make sure my account is active.

Strange and no joy in Google searches

Tia

OP posts:
andymary · 16/11/2023 13:58

Is this just on one specific item, or on multiple items?
Sellers can set a minimum offer amount for Best Offers, where anything below their minimum gets auto-rejected, maybe that's what's happening?

Knackeredhamster · 16/11/2023 14:04

Hi it's multiple sellers.
I just keep getting redirected back to make offer.

Not sure but didn't there used to be a guideline price that came up or something if it was below what the seller has actually set?

The item I'm trying to offer on today has given me a guideline that says the seller is more likely to accept if the offer is ££ so I've offered above that!
But no joy.
It keeps saying you have 3 offers.
I've updated the app.

Thanks for replying it's so frustrating!!

OP posts:
shivawn · 16/11/2023 14:06

Are you using the app or the website? Maybe try using the website instead of the app to see if it's just an app glitch (or vice versa).

Knackeredhamster · 16/11/2023 14:09

The app.
I'll try that.

OP posts:
Knackeredhamster · 16/11/2023 14:16

Same problem I've messaged seller to ask if there's a set price to offer above I'm not aware of.

Feeling thick 😆

OP posts:
SleepingisanArt · 16/11/2023 14:24

The app often has annoying glitches like this! As a seller I was trying to list something as buy it now with offers accepted and it kept reverting to auction format! Oh and half the time it doesn't notify me when I've received an offer......

Knackeredhamster · 16/11/2023 14:27

That's very annoying indeed.

Seller just got back to me and said there's a 20% black Friday initiative happening at the moment.
I've seen the banner, but it has a savings amount limit cap.

I've told seller my offer was better than the 20% off.

Frustrating for all.

OP posts:
amylou8 · 16/11/2023 14:27

There's pilot at the moment where payment is taken automatically if the seller accepts your offer. It sounds form the message you're getting you're on it. I don't know because I'm not, but maybe you have to pre-authorise a payment method? Have you checked through your messages to see if they've sent anything.

Knackeredhamster · 16/11/2023 14:39

I'm getting to the bit where it says my (blanked out a bit) card number at the top. The page where you agree to pay this amount if seller accepts.

I press submit, then it goes directly back to the previous page of the offer I've just offered to make an offer.

It's a bloody Xmas gift. I want it!!!

OP posts:
Knackeredhamster · 16/11/2023 14:39

I'll check my account again for messages thanks.

OP posts:
Knackeredhamster · 16/11/2023 15:26

Ok so on this occasion I messed up and was offering on a 20% off price.

Thinking I could make an offer on that, because, well the make offer button was there!

Yett it doesn't explain why I couldn't the other day on something v different different seller etc...
I assumed today's problem was the same as that.

I'll see what happens when I find another item.

Reader

I bought it anyway 😁

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