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How can I change payment method for postage labels

3 replies

mabelinthegable · 15/10/2022 08:46

I currently have to pay for Royal Mail postage labels out of my paypal account as the postage label generating system automatically does that.

I need to change this to come out of my bank account but can't find a way to do it.

Does anyone know how I do this ?

Thanks in advance for any suggestions / advice.

OP posts:
Thelnebriati · 16/10/2022 13:48

When you go to buy the label scroll down the page, there's an option to pay using PayPal on the left of the page at the bottom.
I think the amount of white space they use on the new design is causing issues, its easy to think you're looking at the bottom of the page.

How can I change payment method for postage labels
mabelinthegable · 16/10/2022 14:56

@Thelnebriati

That's my very issue though, it's set to come from paypal and I can't change it to any other method, but I need to change to pay from may bank account.

OP posts:
Thelnebriati · 16/10/2022 19:42

Its supposed to offer the alternative for the one you use, so if the option isn't there contact Customer Services and use the web chat. It might be a glitch as they seem to be rejigging a lot of the site atm.

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