What’s going on with eBay?

[Threetulips]

I thought eBay was an auction site, sold as seen/listed etc etc

Twice now there have been bids that have then been withdrawn! That’s not in the spirit of an auction!

Now a buyer wants to return an item that ‘doesn’t fit’ fully uploaded photos of the make and model of the item, photos attached, only one model has this particular colour, I have the same model and know not fits.

They are asking for a full refund including postage, now it seems that either I offer a full refund less postage or eBay will offer a full refund, including postage. How can this be? They purchased it in error, that’s on them to sell it on surely? I sole an item in good faith and if they have a full refund I’ve lost the postage twice:

Anyone else?

[LizzieMacQueen]

I think in that case you have to accept a return of your item but the buyer should pay the costs of returning it to you. Contact eBay to get them to guide you through the process.

[Fifiellz]

It's rubbish now and i'll never use it again.

I sold a collectors item of CD's, completely untouched, in wrapping, 60 years old. The buyer played them all which is weird anyway as it is a collectors piece and then wanted a full refund as one CD didn't work.

I had already said i didn't accept returns but ebay was all in her favour and now I have a trashed, unwrapped obviously used item that is worthless. I am so angry about it.