Sold my ds’ paw patrol tower on eBay
Buyer paid and I packed it up and sent via ups.
Told buyer via messages what day I was posting and that it would be delivered on Wednesday.
Ups have attempted delivery 3 times without success and it now says on tracking it’s been returned to the warehouse and the next step is return to sender. I imagine it’s too big to go to a collection point.
So what happens if it comes back to me? I am happy to refund the item if I get it back but do I have to refund the postage they paid as well?
Buyer isn’t responding to emails.