I sold some kids things on Ebay via Hermes. It was delivered and photos in the front garden. The buyer has said it's been stolen.
What happens next? I have had a quick Google and I think I need to refund and then claim via Hermes?
Is that right? I cant believe that even doing Hermes tracked offers no protection as a seller. Good job it was just kids stuff and I learnt my lesson this way.
I guess all that I have lost is the postage in reality. If I dont sell the outgrown clothes they just go to the charity shop, which I have to pay to park at so overall I'm about £3 down vs charity shop.
Is it even worth claiming via Hermes for second hand clothes for around a tenner?