I bought an M&S work dress from a private seller on eBay that stated no returns. There were 6 photos, no measurements. On arrival, it doesn't fit well at all - it's poorly cut and the zip bags out at the top of the back. Probably why it was being sold on in the first place. It's not a defect, just a badly cut dress (thanks M&S).
I asked the seller if they might consider a return, with me paying postage both ways of course, but they declined the request without any other comment or communication.
I don't feel it's ethical to try to resell onto some other poor sod. So I'm out of the money. It's not technically not as described.
Should I leave positive or neutral feedback? I've been using eBay for 8 years and never left less than positive, but I feel taken advantage of.