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Original poster

Paypal claim for item not received

2 replies

bouncy · 15/09/2007 15:15

Ordered something that was posted 2 weeks ago, it never arrived so I emailed and opened a dispute.

They replied by saying they have proof of posting and will add it and then escalate to a claim.

What happens now, does anyone know.

OP posts:
sixlostmonkeys · 15/09/2007 16:23

proof of posting is not proof of delivery.

escalate to a claim yourself, if they didn't send it by trackable means, and therefor cannot prove delivery then you will get a refund. they can then claim from the royal mail

Original poster
bouncy · 15/09/2007 16:53

thanks

OP posts:
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