Bought Flushed Away on ebay for DD's birthday. Arrived ok, brand new as promised so gave seller a positive rating. Went to watch it and it doesn't play. When you put the disc in a list comes up that's not the normal play movie, extras, scene selection etc you'd expect to see when putting a DVD on. There doesn't appear to be any way around it (DH has tried and he's an electrician so is pretty clued up on input/output etc). Have emailed the seller but still haven't had a response. What's my next move?