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How long do you give someone to reply to email about a item being faulty?

1 reply

LadyTophamHatt · 01/09/2007 21:19

bought ds4 a wlker and the play bar thing doesn't work, tried differnt batteries etc but its deffo broke (also abit dirty when it sadi it was new but can easily be cleaned)

I;ve emiled the seller twice now and still not had a reply, they have a feedback score of over 5000 (its a shop) and very few are negative so I am quite surprised I haven't heard anything.

how long do I leave it until I ....god, I don't knwo what I do TBH. never bought anything that faulty off ebay so what do I do if the don't reply?

OP posts:
frazzledbutcalm · 01/09/2007 21:25

I think twice is enough. I would have thought they'd reply within couple days. Is there not a general helpline number on ebay?

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