I ordered an item of clothing off eBay, it arrived today wrapped in a carrier bag with electrical tape around it.
When I opened it the smell of cigarette smoke mingled with washing powder was overwhelming, it was also covered in long white dog hairs.
The listing does mention 'wear' to the side but it it is significantly more worn than that.
The buyer is being quite aggressive and accusing me of lying and wearing the item (I signed for the parcel at 6pm and emailed the seller at 6.15!)
They have told me to send it back. S they the will counter claim and I will lose the item AND my money!
Can I return an item for being manky and smelly if the seller states 'no refunds'?