Buyer wants me tor efund her becasue the item was damaged in the post. She wants to keep the tiem though

[saltire]

Posted a print off in a tube on Saturday, got email today from buyer saying "item arrived today, unfortunately we have a problem, as postal tube got all damaged. I would like a refund, will keep the print though and let you claim back from Post Office".

Am I right in thinking that she would need to send me the print back before I give her a refund. She claims she has phtots of the damage, but I don't see why I should refund her and let her keep the print, damaged or otherwise

the tube is there to take the damage so get her to return print and ask for photographic eveidence of damage to print and if it is just the tube that is damaged then it done its job as it protected item if refuses to give proof on damage to print and only damaged tube report it to e bay and ask there advice

peachy!

did she go away? hope so.

No, haven't heard from her yet, but did get one of those auto response email things saying that she was out the office until Thursday! Will let you all know

Cow!

There's another thread on here from someone else who's being scammed - and posters on there have details of the times they've been scammed, too.

no item no refund
end of!