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If you buy or sell items on eBay, you will find tips and advice on this forum.

How do I chase on a payment on collection item?

3 replies

GU24Mum · 08/08/2019 19:43

I sold a bulky outdoor item last week so it's collection only - and payment on collection to avoid the buyer claiming I didn't give them the item.

The listing ended last Friday (2nd). I've sent two polite messages asking them to get in touch to arrange collection but have heard nothing! Is there anything I can do? To be honest, if they don't want the item, I don't have a huge item cancelling the sale so long as I don't have to pay selling fees for something I haven't sold.

What's the best thing to do? Thanks!

OP posts:
19lottie82 · 09/08/2019 15:10

Just submit a cancellation request.

Mrsmorton · 09/08/2019 15:19

Cancel it ASAP sad it takes ages if the buyer doesn't action the cancellation

DontCallMeShitley · 15/09/2019 20:20

Open a non payment case, give them a strike.

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