Hi
Hoping someone can advise me...
i listed a dress on ebay. it sold for 50p. i told the buyer i would post it within two days, which i did.( posted last thursday)
she contacted me on sunday to say it hadnt arrived yet. I chased it up with the post office and they said give it a week.( i had my receipt but no proof of postage.)
She emailed me to tell me it had arrived and was fine but that i was a liar and had only posted it monday according to the postage...
i mailed back and said i was sorry, we have had quite a few postage strikes here, i dont know what happened at the post office but i have my receipt and i know when i posted it.. but i was glad she was happy with the dress.
She has come back to me again saying i am a liar.
Ive just replied saying im sorry we disagree but im glad she likes the dress. And that i dont understand what she wants me to do about it. ( she has recieved it with in a week of the listing ending.)
i dont know what more i can do? have i handled this correclty? i have 100% feedback and think that im going to get a negative for this.
someone please help!