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If you buy or sell items on eBay, you will find tips and advice on this forum.

Possible non payer- what do you advise?

3 replies

JoyceBarnabys · 06/03/2019 11:32

Might be jumping the gun here but...
buyer not responding to messages ( 2 days.)

I sold a piece of furniture- very low price- and they bid pretty early on.

Now the sale is over I've contacted them to remind them it's cash on collection only and when would they like to collect.

I've seen they live a LONG way from me so unless they are passing or have friends who travel in their direction, it's not worth the cost of fuel to collect the item.

If they never pay do you give neg feedback or what next as I'll be charged fees for the sale.

OP posts:
RedWineAllMine · 06/03/2019 14:16

Open up a non payment case. Go to the sold item and there are a list of options next to it. Select report a problem or something like that. They will then have a certain amount of time to pay. If they don't you will get your final value fee back and they will get a strike on their account.
You don't have time for time wasters, I don't anyway.
Also just so you know If you go to your settings on desktop site you can select for cases to open automatically, Ebay do it on your behalf, saves you the faff.
Hope this helps.

RedWineAllMine · 06/03/2019 14:16

2 days is long enough to take action

19lottie82 · 06/03/2019 18:40

Sellers can’t leave negative feedback for buyers.

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