How long to give buyer to collect

5 replies

Minniemountain · 07/12/2018 19:38

I sold a child's bike on eBay on Tuesday. The buyer paid the same day and asked for my address so she could arrange for her DP to collect. She's not messaged since.

How long do I give her to arrange a collection day before chasing?

OP posts:

DustyMaiden · 07/12/2018 19:41

As they have paid, as long as it takes, within reason.

19lottie82 · 08/12/2018 06:58

You should ever accept PayPal for collection items. The buyer can say they don’t receive it and you will have no proof, then they will be refunded by PayPal.

Refund them and say cash upon collection only and they have to collect before Monday (or whenever suits) or you will cancel and relist.

lljkk · 08/12/2018 06:59

I'd give her a week, probably. Then say "I assume you changed your mind" and refund the payment; send a cancellation notice so you can get fees back.

Original poster

Minniemountain · 08/12/2018 07:46

Not PayPal? Damn, I thought if she'd paid she would have an incentive to collect.

It's doing no harm in the shed I suppose.

OP posts:

lljkk · 08/12/2018 10:56

Buyers get nagging emails until they pay, so easiest thing for them is to pay up quickly.

Flip