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If you buy or sell items on eBay, you will find tips and advice on this forum.

Seller not responding

2 replies

Nellyelora · 19/10/2018 08:10

I won an auction on Monday. It's a collection only item and cash OK collection was specified by the seller as preferred payment method so I haven't paid.

I've now sent 2 messages asking to arrange collection this weekend but the seller hasn't responded. I suspect it's because the item has sold too cheaply (I was the only bidder).

Any tips going forward? I want the item.

OP posts:
19lottie82 · 19/10/2018 17:53

Nothing you can do really if they don’t want to sell you the item.

Personally I’d be inclined to pay via PayPal and if you don’t hear from them open a non receipt case and then leave negative FB.

Obviously you still won’t get your item but at least they’ll have a defect on their accout and a negative. If you haven’t paid then if you leave a neg eBay can remove it.

Nellyelora · 20/10/2018 08:25

Thanks. I was wondering about whether I was better off paying by PayPal in this situation as I want to give negative feedback. Very annoying.

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