Hello,
I've been selling on eBay for a few years now. I always get good feedback that I post items very quickly, however, I was looking at the star ratings on my feedback page and I am 4.7 for postage. I think this is because I charge £3.45 for first class postage, it gets to buyers the next day, however, I am being rated down for this as it is expensive.
I also wrap the items in tissue paper in the parcel, and I don't include in my charges the cost of the parcels I use, the envelopes, the tissue paper etc.
Do buyers prefer the item to take a bit longer to get there with cheaper 2nd class postage...or is 1st class alright? I'm not overcharging for postage, so I'm interested into how I can get my rating up somehow.