Not this number, 0345 355 3229. Took me half an hour to get through, for them to drop the call.
I really need advise from someone. I can't find a way to message them either as if you go to customer service online they just give you a list of 'problems' and mine isn't there.. (customer asking item to be sent to alternate address.. he has paid for it and I'm not sending for obvious reasons.. see my other post)