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Item sent by Hermes and now returned to seller

3 replies

myidentitymycrisis · 28/04/2018 17:21

I ordered an item from ebay the business sellers page says its items are usually dispatched by Royal Mail and there is also ClickandCollect from Argos.
I was in a rush/tired and opted for postage even though I work full time, as I can always collect from the local sorting office evenings or w/ends.

The seller then sent the item by Hermes and I was working really long hours last week was not able to contact them to arrange a convenient redelivery time. Now the item has been returned to sender

Will I be charged for postage? and/or refunded?

OP posts:
LipstickHandbagCoffee · 28/04/2018 17:28

Take a screenshot of listing were it says Royal Mail delivery,complain to eBay

myidentitymycrisis · 28/04/2018 18:17

Sent a message to seller and have just received the refund.
No complaint required !

OP posts:
LipstickHandbagCoffee · 28/04/2018 18:19

Good result

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