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How do I combine postage?

5 replies

Tuscansausage · 15/02/2018 09:18

Hi, can someone advise me how to combine postage please?

Someone has won the auctions on 3 items of clothing and has asked to combine postage. I’m happy to do this but don’t know how to go about this and neither does she.

I’ve looked at eBay help, but to be honest it doesn’t make much sense to me.
Thanks

OP posts:
chloesmumtoo · 15/02/2018 09:46

Sorry, not done it for a while and with ebay things change a lot. You need to find where you send buyer an invoice and you can reduce postage costs on there before you send.

CraftyJojo · 15/02/2018 11:00

Go to 'My eBay' , click on 'Sold' - select the items you want to combine and and then you can select the "send invoice" option. (Under 'More Actions' tab i think)

When the invoice comes up you can change the P&P or add a discount to it. I think it gives you the option to Preview it so you can check it is correct and then send to your Buyer. :)

Tuscansausage · 15/02/2018 11:21

Thank you both!
I’ll have a go at it now Smile

OP posts:
Heartofglass12345 · 15/02/2018 20:23

Either that or if they pay for it you can send them a partial refund through paypal

Tuscansausage · 15/02/2018 20:41

I suggested that to her heartofglass but she didn’t seem to keen.

Anyway, sorted it by sending her an invoice with changed postage & packing. She’s paid and they’re sent. Thank you everyone.

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