eBay problem - what to do? Seller says bag handle is a strap!

[ReallyConvolutedCareerHistory]

CONDITION
(Outside)
overall : small scratch(es) / slightly dirty / slightly losing color
sole : slightly worn on corner
strap(s) : torn and needs repairing
main opening : slightly worn on corner
(Inside)
overall : slightly dirty

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OK so I purchased an item item (because I'm so impulsive) and I reminded the seller to send the torn strap. This particular bag comes with a long crossbody strap.

Seller goes, "there is no strap."

I copied and pasted the condition stating that the strap is torn.

Seller goes, "we were referring to the strap attached to the bag."

Told the seller, that's called a handle. And the handle of the bag in the pictures in the listing is perfectly fine.

I also showed them another bag they have listed which describes the condition of the handle.

Now waiting for the seller's response.

I really should not have been impulsive. :/

What would you do?

Here are the pictures of the bag in the listing. Do you see any torn handle here?

Probably for the best as the bag was torn and dirty.

How did you cancel the transaction? I can see why you'd want to as you wouldn't want to return it to where it is from!

The seller hasn't shipped it yet. When I purchased, I messaged the seller to send over the torn strap with the package. That was when the handle vs strap confusion happened. It's a big ebay shop so I think the one answering me wasn't the one who prepared the listing.

Seller offered to cancel the transaction and I accepted.

I can see the listing. The seller cancelling the transaction makes sense, I didn't think that the buyer could just cancel it.