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Will I get a refund?

5 replies

DumbledoresArmy · 15/10/2017 22:59

I bought & paid for straight away x2 items (Xmas pressies for DC). The price was great for the items.

Anyway the items never arrived. Buyer didn’t mark them as dispatched. I messaged the seller. Eventually she agreed to refund me.
She initiated my refund, which could be seen as ‘processing’ in my PayPal account. She closed the sale & put due to issue with buyer, not true!
The refund got cancelled in PayPal.
I’ve had no email replies now from seller.
I’ve opened a case with eBay.

Will I most likely get my money back?

OP posts:
Maya12 · 15/10/2017 23:12

Yes, you should. I've always been able to get money back as a buyer, eventually

AliCat36 · 15/10/2017 23:14

Have you contacted PayPal? They should help you sort it out.

DumbledoresArmy · 15/10/2017 23:22

I’ve not contacted PayPal yet. Just raised a case with eBay.

OP posts:
CombineBananaFister · 16/10/2017 07:11

I would have thought so, Ebay usually lean towards the buyer. I do think buying on selling on there isn't what it used to be though, far too much dishonesty on both sides now makes it too much hassle Sad

19lottie82 · 16/10/2017 08:14

Yes you will get a refund, no need to worry. After 8 days you can "ask eBay to step in and help" with your case, so do that, and you should get your refund shortly after that.

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