Hi, I ordered a silvery holographic creasured texture backpack for my daughter for college, a bum bag was sent in error.
I told the seller (a business) and they sent out the correct size bag now, but the wrong colour. The smaller bag was the correct colour so I have a comparison in my hands! The seller is insisting the bag is the correct colour...it is not, it is pink holographic, smooth not textured.
Seller now wants me to return the backpack, then will resend a replacement in a different colour which he says is closer to the original. He has said he will refund me the postage costswhich is nice of him, but it is extra hassle going to post office etc. and I don't know if the next backpack will even be the actual colour daughter wants...
I wouldn't be so fussy normally but daughter really wants a silver holographic one, it has cost £30 and it is her own money.
I've added pics....(1st) the backpack top, bum bag bottom (2nd) the screenshot of what seller says we have and is offering to send (3rd) sellers page - we ordered the first on bottom row, think we actually have the fourth on that row.
What do you all think? Is it pink??