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Original poster

I think I may have been left negative feedback by accident....

6 replies

Aimsmum · 27/03/2007 15:55

Message withdrawn

OP posts:
jabberwocky · 27/03/2007 15:57

It can be withdrawn by mutual consent I believe. You can also leave a message by it I think? It does sound strange. I was under the impression that ebay flagged feedback if it was negative before it went on so that mistakes couldn't be made. I hope you get it sorted out.

mumfor1standfinaltime · 27/03/2007 15:59

You can reply to the feedback which will be displayed on the feedback page. This can't be edited once left.Click on 'feedback' tab on your 'my ebay' page and it will take you there.
Seems odd, are they new to ebay?

Original poster
Aimsmum · 27/03/2007 16:07

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mumfor1standfinaltime · 27/03/2007 16:10

Weird!

Diege · 27/03/2007 21:50

Hi! This happened to me a few weeks ago (neg feedback, very postive comment). It took about a week, but e-bay (through customer support)removed the feedback. The buyer needs to contact customer support first off, stating they made the error. You will then receive an e-mail from e-bay asking you to confirm you're happy to have feedback removed. It's a pain, but it can be done .

Original poster
Aimsmum · 27/03/2007 22:22

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