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Help please - can't figure out how to find buyers address

3 replies

NormaSnickers · 22/06/2017 19:59

Hi, I hope I'm not just being thick but I've never had this problem before! I've sold several things on ebay today and have just gone on to my selling page on ebay to package up the items ready for posting - but I can't see the name or address of the buyers on the item pages! It tells me the user name and postcode, but obviously that's not enough.
Never had this before, I'm sure the name and address are usually right there on the page with the final bid price etc - has it changed or am I being dozy?
All help gratefully received! Thanks in advance.....

OP posts:
NuzzleandScratch · 22/06/2017 20:01

If they've paid by PayPal, you can see their delivery address on there. Otherwise go to 'Contact buyer' on eBay, and the info should be there.

NormaSnickers · 22/06/2017 20:45

Thanks for your answer, I can't see the info under 'contact buyer' but have just logged into the app on my phone and all the details are there, as usual. Strange that it doesn't appear on the ipad but at least I can carry on parcelling!

OP posts:
BewareTheUndertoad · 19/07/2017 01:34

I find the easiest way to get the address is to click on the 'Print label' thingy which will take you a page with the address on. You don't need to print the label. I usually check it with the PayPal one just in case they are different.

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