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If you buy or sell items on eBay, you will find tips and advice on this forum.

What Do You Do When Win A Collect in Person Item And The Seller Doesn't Get In Contact With You????

8 replies

Ticklemonster · 04/03/2007 13:59

Won an item on Friday night, have emailed the seller Friday, yesterday and today - no response. What can I do now as I really want the item (have not paid yet as was going to do so in cash). Can I report it to Ebay or is it too soon and I should give the seller the benefit of the doubt? Seller only has feedback of 5.

OP posts:
fryalot · 04/03/2007 14:25

It is possible that they are away for the weekend - I would give it till at least tomorrow night.

Although, that's just me being nice. To go away when you have an item about to be sold, and not check in is, imo, unfair.

I have an item finishing tonight and can't get off computer for checking it every five minutes!!!

geekgrrl · 04/03/2007 14:31

you could request their phone number and ring them if you're desperate?

FrannyandZooey · 04/03/2007 14:36

It hasn't even been 48 hours yet, relax! It's much too soon to report to eBay or get their contact details yet. If on Tuesday morning you have not heard anything, then get their phone number and try that.

"To go away when you have an item about to be sold, and not check in is, imo, unfair"

Some sellers sell full time - I think it's reasonable for them to be able to take a couple of days off here and there. The buyer and seller have 72 hours to make contact with one another under eBay's rules.

Ticklemonster · 04/03/2007 15:21

Cheers F & Z - I didn't know what the ruling was. Where do I get the sellers telephone number from (if needed).

Seller has never sold anything before this.

OP posts:
FrannyandZooey · 04/03/2007 16:51

RELAX

If you need to get their contact information you can do so by filling in the details here . DON'T do this before Tuesday morning as your seller will think you are an impatient freak

Have you emailed them via eBay's contact system, or your own email server?

helenhismadwife · 04/03/2007 20:43

it could be that they use the internet at work hopefully you will hear something tomorrow

Ticklemonster · 05/03/2007 12:19

Seller responded late last night, too impatient for my own good sometimes .

OP posts:
FrannyandZooey · 05/03/2007 21:31

Aw, when you have won something it is natural to want to get your hands on it

Glad it is working out

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