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If you buy or sell items on eBay, you will find tips and advice on this forum.

If someone described a Knight's costume as being in OK condition and it arrived with a hole

8 replies

Twiglett · 02/03/2007 07:54

in the mesh of the sleeve (which is lined) .. but the hole in the mesh is about the size of 2 x 50p pieces

would you email them about it?

OP posts:
Twiglett · 02/03/2007 07:54

and what would you expect them to do about it?

OP posts:
SSShakeTheChi · 02/03/2007 08:05

Im my experience of ebay, they may say "Oh it was fine when we sent it" or offer to refund the money if you send it back, so you'll have to pay for the postage to send it back.

Ebay is crap IMO. Can you fix the mesh reasonably?

sixlostmonkeys · 02/03/2007 08:07

In my opinion any damage or fault with an item should be stated. If we buy a garment in a shop that is reduced due to a fault they put something like a red arrow on the fault or write the reason on the tag. Simply saying 'OK' is not good enough. I would interpret that as - been worn and laundered a few times. If no fault or damage was stated I would assume there is none.
I do think think you should email about this.
If you would prefer to keep the item but receive some discount I'd send a friendly email stating your disappointment and wish for a part refund. If you prefer to return it and receive a full refund you are within your rights under 'item not as described'.

Good luck - let us know how you go on.

Twiglett · 02/03/2007 14:53

well I didn't ask for anything but just told her I was surprised and disappointed

she immediately offered a £5 repayment .. which she has paypaled me

I thanked her and said I would happily give her a positive for dealing so swiftly and courteously with the problem

OP posts:
sixlostmonkeys · 02/03/2007 15:09

oh that is good news! I'm so pleased for you

Greensleeves · 02/03/2007 15:11

I'd be round there with a few big lads to knock her fucking head off and shit down her neck, the cheating lying whore.

might try an email first though, what with the rain and all

Nip · 02/03/2007 15:12

PMSL - Greensleeves

DeviousDaffodil · 02/03/2007 15:27

Thats fair enough Twwig, but I would have mentioend it in the desc that theere was a hole in it.

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