Hi, I got really useful advice for my newbie question the other day so back for more! I've sold a suit and the buyer is claiming that my pictures were misleading because the lining to one part is ripped and is requesting a refund. It wasn't when I sent it.
Given our messages prior to sale about size I'm guessing it doesn't fit, in which case why not just ask me if he can return it grr. With regards to the damage it's my word against his because I didn't take photos of the long. I'm guessing I'll have to refund including postage... any advice appreciated oh wise ones!