Sold a coat on Ebay. Buyer contacted first to ask about collecting as they are in the same city. I was cautious so politely said no and insisted on Paypal and sending tracked (£13 but I've only charged £10). I haven't sent yet as she won Fri evening.
I felt a bit mean as the buyer has great feedback and I've no reason to believe she is anything other than reasonable/ honest. The seller paid immediately by Paypal.
My friend has said he could drop the coat as he will be in the area on Monday. If he did this I would give the buyer her tenner back (and I know it would def reach her and not have the chance of being lost in transit) but I'm wary now as I have heard horror stories of people later filing non-receipt of items via Paypal.
Should I leave things as they are and send tracked or take my friend up on the offer (he is 100% trustworthy)? If I do the latter, is there any way to safeguard against a reversal or claim of non-receipt from the buyer? Thanks
I've not said anything to buyer.