I have just had an email about an item I sold.It was a double kareoke cd (in listing put 2 CD set)but i listed it in the DVD section I have had quite a shirty email from the buyer 'under no circumstances would I have bought it knowing it was CDs rather than dvds ' .
I have replied with the comment that I was sorry that I had made the mistake of putting it in the wrong category but that he had obviously missed the description of 2 CDs and I would refund his money upon return of the Cds (minus p&p).
Think this is fair?