I ordered and paid through pay pall for an item on the 18th of Jan 07, I have still not received the item and the seller (shop) is telling me they have a problem with Royal Mail and items going missing.
When I emailed them the first time about the missing item this is the email I received from them
*Hi there
This item was sent at the start of the week I can only assume that it has been lost in the post I will send another out to you tomorrow via recorded delivery to be sure that you received it in time *
Sorry for any delay
I left negative feed back this week as I have still not received the item; they sent me a second email which is below
I have noticed that you have left a negative feedback
I find this a bit unfair as i have sent two of these out to you
I cannot control Royal Mail and i do apologise that you still have not received your sporran but i have tried to be as helpful as possible and sent another out to you without question when you told me you had not received the first one
I hope that we can work to remove this feedback as i do believe it to be unfair and hope that you would agree.*
I have emailed them again asking for a tracking no for Royal Mail and if they can look into, as I have just recently started using eBay can anyone tell me if I am being unreasonable in this fed back and what do I do if I don?t receive the article I have purchased.
Thank you for any help in this matter that is received.