Positive comment but negative feedback icon..

[catbrushblanket]

So buyer has left the above - do I report to Ebay? and how long would it take to remove?. Rather annoying as it brings me off 100% :(

Have you messaged the seller to ask if they've made a mistake? If so you can then send them a feedback revision form

Yes, sounds like they've just pressed the wrong button.

I have messaged but no response unfortunately, although I appreciate that not everyone reads their messages :)

My Ebay messages go through to my email, not just on the Ebay message board, but still, hopefully they pick the messages up soon.

Contact Customer Support, that was clearly an error.

I will do that, thanks :)

I called and they removed it! I didn't think they would be so quick and helpful.

That's good then. I left some feedback this morning and there was two options, leave positive feedback or leave feedback later, how they managed to do negative I don't know, they need to open their peepers!