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eBay

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Positive comment but negative feedback icon..

8 replies

catbrushblanket · 28/05/2016 18:05

So buyer has left the above - do I report to Ebay? and how long would it take to remove?. Rather annoying as it brings me off 100% :(

OP posts:
19lottie82 · 28/05/2016 19:53

Have you messaged the seller to ask if they've made a mistake? If so you can then send them a feedback revision form

VulcanWoman · 28/05/2016 19:58

Yes, sounds like they've just pressed the wrong button.

catbrushblanket · 28/05/2016 20:25

I have messaged but no response unfortunately, although I appreciate that not everyone reads their messages :)

OP posts:
VulcanWoman · 29/05/2016 07:04

My Ebay messages go through to my email, not just on the Ebay message board, but still, hopefully they pick the messages up soon.

EveryoneElsie · 29/05/2016 11:59

Contact Customer Support, that was clearly an error.

catbrushblanket · 29/05/2016 15:07

I will do that, thanks :)

OP posts:
catbrushblanket · 29/05/2016 15:26

I called and they removed it! I didn't think they would be so quick and helpful.

OP posts:
VulcanWoman · 29/05/2016 16:01

That's good then. I left some feedback this morning and there was two options, leave positive feedback or leave feedback later, how they managed to do negative I don't know, they need to open their peepers!

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