I bought a christmas present fot my dd off ebay. It was a large toy tractor, brand new. However when i received it did not work. I emailed seller and opened case and they replies today accepting the return.
As the seller am i suppose to arrange the item? I have no idea how to arrange this with an item so big, surely as they are admitting fault it is up to them to arrange?
It is quite an expensive item (over £100)
Can anyone please advise
Thanks