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Refund on hold by paypal?

28 replies

Greengardenpixie · 12/12/2015 10:04

I am really annoyed and upset.
I bought a couple of things to try on and returned them. The shop that I bought them from has refunded the money to paypal. However, paypal have taken the money off my bank account 2 days ago. They have placed my refund on hold. This implies that not only are they sitting with the money that has been refunded by the company but from my account also. I know that the internet is full of complaints about paypal putting refunds on hold but this is hacking me off. I am now incurring overdraft fees while the sit on MY MONEY.
Does anyone have experience of how long this is going to take?
I dont have wads of cash just sitting in my account while they wait to give me my refund back. It has already been 2/3 days. I have checked and it is still pending.

OP posts:
celestialgin · 12/12/2015 14:13

So isn't it just that this type of transfer takes 5-7 days to clear?
Bit like a cheque. You can see it in your account but you can't draw on it until it's cleared.

Greengardenpixie · 12/12/2015 14:22

Yes, but not even a cheque takes that long!

OP posts:
19lottie82 · 12/12/2015 18:33

OP as I've explained, if you were to get a refund back on a card when you bought something from a shop it takes the same amount of time. It's not instant.

It's not pay pals "fault" as such, more like your banks.

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