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eBay

If you buy or sell items on eBay, you will find tips and advice on this forum.

Item removed from sale...?

5 replies

LeiaOrgana · 06/12/2015 21:24

Just had an email from eBay saying a tshirt I bought for my husband has been removed from sale. They instruct me to wait and see if the item arrives, if not I should open a case.

How long should I wait? Why would it have been removed? Seller seemed to have good feedback, wouldn't have bought otherwise...

OP posts:
19lottie82 · 06/12/2015 21:37

Was it a designer t shirt at a too good to be true price? If so it may have been pulled because eBay suspect it's counterfeit.

I wouldn't panic just yet though, this may not be the reason. Refer to the original email from eBay at the time of purchase. It should have an estimated delivery date. If it doesn't arrive by the last day of the estimate (or is indeed a fake), then open a case.

LeiaOrgana · 06/12/2015 22:07

Designer no, but it has a game character on it (I promise my husband is over the age of 16) so maybe it's unlicensed and they don't like it. It doesn't profess to be official or anything though. Which is annoying because I bought a band tshirt that apparently was official but clearly wasn't and had loads of trouble getting it refunded.

Anyway, thank you for the advice!

OP posts:
19lottie82 · 07/12/2015 00:34

Hi OP, yes that sounds like the most likely explanation. I'd imagine you'll still get the shirt, but if nothing appears after a week, then I'd open a case.

summerwinterton · 07/12/2015 11:31

Or it could be a hijacked account or just a seller who hasn't paid their fees. If you open a case now you can't escalate for 8 days anyway, if the item does arrive you can of course close the case.

ThreeRuddyTubs · 08/12/2015 18:00

I've ordered some makeup and am in the same boat. The seller has told me it's been posted but it's being delivered to argos and there's nothing on the tracking number yet. Don't know how much longer I'm prepared to wait for mine!

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