I bought a pair of boots off my daughter to go away with. At the beginning of the week the seller said they'd been away for 2 weeks & would post item. I advised I needed by Thursday (yesterday) & said please send ASAP & 1st class. Buyer then got back to me saying sent but more postage please pay. They may be foreign as not fluent English & no amount to pay. (I paid £5.20, they said its class £5.80, did they seriously want me to pay 60p ?).
DD went away this am, boots arrived this afternoon
. Postage was as small parcel - cost £3.30 !!
Fortunately I was able to buy her a pair of new boots, last night (thank you decathlon) & she wore those.
How do I get a refund..or am I even entitled to one ?