I sold an item and sent it but the parcel was returned to me.
I messaged the buyer asking if she wanted me to refund her or resend the parcel but she would have to pay the postage again.
She has just replied. She wants me to resend and is willing to repay postage but asked me how she goes about doing this.
I tried to give her my paypal address but ebay won't let me do this. I even tried writing the address in longhand so to speak (dot instead of . at instead of @) but it still wouldn't let me send the email.
I have never had to pay more money to a seller so I don't know how this is done. Can anyone tell me so I can explain it to my buyer please?