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If you buy or sell items on eBay, you will find tips and advice on this forum.

Buyer not replying to emails

2 replies

Lovewhereilive · 05/12/2014 06:57

Sold a large piece of furniture last weekend. Buyer has said they are struggling to get a van and I can contact next bidder if I like. I said no didn't mind waiting for them but now it has all gone quiet and they aren't replying to my email. What should I do? Am new to ebaying.

Also been charged by ebay. Help!

OP posts:
Patchworkqueen · 05/12/2014 07:52

file a non paying bidder case against them, then close it in 4 days time and you will then get your fees back. Once that is done either relist or offer to under bidder - but you must file a non paying case first to get your fees back and to prevent them leaving you a neg.

Lovewhereilive · 05/12/2014 08:17

Thank you patchwork, all a mystery to me!

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