Hi
Just sold my first item - have bought a fair amount, some good, some bad.
Anyway I sold a nice designer jacket my son had been given but never wore. I listed it as BNWOT as I knew he'd never worn it.
Posted loads of pics & details, and listed as no refunds.
Anyway item sells & I posted it off. Buyer now claims item is stained & smelly. This is just not true.
What should I do? If I tell her tough t*ts can she raise a dispute or something? I've been reading old posts on here & it seems buyers get away with anything 
Should I just bite the bullett & tell her to return?
Should I just bite the bullet