Overseas bidder can't pay for an item- says I need to do something- help!

[LostMarbles99]

A buyer from Norway won an item I was selling. They can't pay because apparently I need to change something to allow international bidders. Surely I can change anything after the auction has ended? I've sold overseas before and short of sending a revised postage cost invoice I haven't done anything different.

What do they mean?!!

I think when I sold something to someone abroad I just needed to put in shipping cost. I can't remember what exactly I did but it was quite self explanatory from what I can remember. Just went into the transaction and it asked me to add shipping costs.

Have you set any auto blocks eg certain countries or people with history of non payment. You could check your settings. Try ebay customer service for help if you can't sort it.