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Business seller do you return whole postage paid if buyer upgraded and chose to return?

0 replies

4athomeand1cooking · 10/09/2013 20:17

I sell clothing and we do get a few returns.

In order to meet ebay new seller standards, I was considering offering guaranteed delivery which is £7 roughly for next day.

If buyer wishes to use this service and then returns the costume, am I right in assuming I will need to refund the £7 even though they chose to upgrade?

I am just wondering if it is going to cost me money in the long run.

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